Zomato Rider App: How to Download and Use It
If you are looking for a flexible and rewarding way to earn money by delivering food, you might want to consider joining Zomato as a delivery partner. Zomato is one of the leading online food ordering and delivery platforms in India, operating in over 500 cities across the country. To make your delivery experience easier and more efficient, Zomato has developed a mobile app specifically for its delivery partners, called Zomato Rider App. In this article, we will tell you everything you need to know about this app, including how to download it, how to use it, and how to earn more with it.
What is Zomato Rider App?
A brief introduction to Zomato and its food delivery service
Zomato is a food-tech company that was founded in 2008 by Deepinder Goyal and Pankaj Chaddah. It started as a website that provided restaurant information, such as menus, ratings, reviews, and photos. Later, it expanded its services to include online food ordering and delivery, as well as table reservation and subscription programs. Today, Zomato has over 3 lakh restaurants and 285 million ratings and reviews on its platform, serving millions of customers every day.
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Zomato's food delivery service allows customers to order food from their favorite restaurants and get it delivered at their doorstep within minutes. To ensure a fast and reliable delivery, Zomato has a network of over 2 lakh delivery partners who pick up and deliver the orders using their own vehicles. These delivery partners are independent contractors who can choose their own working hours and earn weekly payments and incentives.
The features and benefits of Zomato Rider App for delivery partners
Zomato Rider App is a mobile application that is designed for Zomato's delivery partners. It helps them manage their deliveries, track their earnings, get support, and more. Some of the features and benefits of Zomato Rider App are:
It allows delivery partners to accept or reject orders based on their availability and preference.
It provides live tracking of the orders, showing the pickup and drop-off locations, distance, time, and route.
It enables delivery partners to contact the customers or the restaurants in case of any issues or queries.
It displays the payment details of each order, including the base pay, incentives, tips, taxes, etc.
It shows the weekly earnings summary and history of all the orders delivered.
It offers accidental and medical insurance coverage for the delivery partners.
It provides 24/7 support and help for any issues or emergencies.
It gives access to online training videos and tips to improve performance and ratings.
It rewards delivery partners with referral bonuses, joining bonuses, and other incentives.
How to Download Zomato Rider App APK?
The requirements and steps to download the app on Android devices
If you have an Android device, you can download Zomato Rider App APK from the Google Play Store or from other sources. Here are the requirements and steps to download the app on Android devices:
Your device should have Android version 4.4 or above and at least 50 MB of free storage space.
You should have a valid Zomato delivery partner ID and password to log in to the app.
You should have a stable internet connection and GPS enabled on your device.
Here are the steps to download the app from the Google Play Store:
Open the Google Play Store app on your device and search for "Zomato Rider App".
Select the app from the search results and tap on "Install".
Wait for the app to download and install on your device.
Open the app and enter your Zomato delivery partner ID and password to log in.
Here are the steps to download the app from other sources:
Open your browser and go to .
Select the latest version of the app and tap on "Download APK".
Wait for the APK file to download on your device.
Go to your device settings and enable "Unknown sources" under security options.
Locate the APK file on your device and tap on it to install it.
Open the app and enter your Zomato delivery partner ID and password to log in.
The alternative ways to download the app on iOS devices
If you have an iOS device, you can download Zomato Rider App from the App Store or from other sources. Here are the requirements and steps to download the app on iOS devices:
Your device should have iOS version 10.0 or above and at least 100 MB of free storage space.
You should have a valid Zomato delivery partner ID and password to log in to the app.
You should have a stable internet connection and GPS enabled on your device.
Here are the steps to download the app from the App Store:
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Open the App Store app on your device and search for "Zomato Rider App".
Select the app from the search results and tap on "Get".
Wait for the app to download and install on your device.
Open the app and enter your Zomato delivery partner ID and password to log in.
Here are the steps to download the app from other sources:
Open your browser and go to .
Select the latest version of the app and tap on "Download IPA".
Wait for the IPA file to download on your device.
Go to your device settings and enable "Trust" under profile management options.
Locate the IPA file on your device and tap on it to install it.
Open the app and enter your Zomato delivery partner ID and password to log in.
How to Use Zomato Rider App?
The online training and registration process for new delivery partners
If you are new to Zomato and want to become a delivery partner, you need to complete an online training and registration process before you can start using Zomato Rider App. Here are the steps to follow:
Visit and fill out a simple form with your name, phone number, city, vehicle type, etc.
You will receive a confirmation SMS with a link to download Zomato Rider App. Follow the link and download the app on your device.
You will also receive an email with a link to join an online training session. Follow the link and attend the session, where you will learn about Zomato's policies, procedures, expectations, etc.
After completing the training session, you will need to upload some documents on Zomato Rider App, such as your driving license, vehicle registration, PAN card, bank details, etc.
Once your documents are verified, you will receive a confirmation SMS and email, and you will be ready to start delivering with Zomato.
The main functions and options of the app for existing delivery partners
If you are already a Zomato delivery partner, you can use Zomato Rider App to manage your deliveries, track your earnings, get support, and more. Here are some of the main functions and options of the app for existing delivery partners:
On the home screen, you can see your current status, such as online, offline, busy, etc. You can also see your daily and weekly earnings, ratings, and incentives.
On the orders screen, you can see the list of orders assigned to you, along with their details, such as restaurant name, customer name, address, amount, etc. You can also accept or reject orders, contact customers or restaurants, navigate to the locations, mark orders as picked up or delivered, etc.
On the profile screen, you can see your personal and bank details, edit your profile picture and name, change your password, etc.
On the support screen, you can access the help center, where you can find answers to frequently asked questions, report issues or emergencies, chat with customer care executives, etc.
On the settings screen, you can customize your app preferences, such as language, notifications, sound, etc.
How to Earn More with Zomato Rider App?
The payment and incentive system of Zomato for delivery partners
Zomato pays its delivery partners based on a number of factors, such as distance traveled, order value, time taken, etc. The payment is calculated as follows:
FactorDescription
Base PayA fixed amount paid for each order delivered.
Distance PayA variable amount paid based on the distance traveled from the restaurant to the customer.
Waiting PayA variable amount paid based on the time spent waiting at the restaurant for the order to be ready.
TipsAn optional amount paid by the customer as a token of appreciation for the delivery service.
TaxesA percentage of the total payment deducted as taxes by the government.
In addition to the payment, Zomato also offers various incentives and bonuses to its delivery partners based on their performance and ratings. Some of these are:
Peak Hour Incentive: An extra amount paid for delivering orders during peak hours, such as lunchtime or dinner time.
Minimum Guarantee Incentive: A minimum amount guaranteed for delivering a certain number of orders within a specified time period.
Rush Hour Incentive: An extra amount paid for delivering orders during rush hours, such as festivals or weekends.
Referral Bonus: A one-time amount paid for referring a new delivery partner to join Zomato.
Joining Bonus: A one-time amount paid for joining Zomato as a delivery partner.
The tips and tricks to increase earnings and ratings as a delivery partner
If you want to earn more with Zomato Rider App, you need to follow some tips and tricks that will help you improve your performance and ratings as a delivery partner. Here are some of them:
Be online and available during peak hours and rush hours to get more orders and incentives.
Accept as many orders as possible and avoid rejecting or canceling them unless absolutely necessary.
Pick up and deliver the orders as quickly and safely as possible to avoid delays and complaints.
Follow the instructions given by the customers or the restaurants regarding the order details or preferences.
Be polite and courteous with the customers and the restaurants and greet them with a smile.
Wear a clean and neat uniform and carry a valid ID card and a thermal bag.
Ask for feedback and ratings from the customers after delivering the orders and thank them for their order.
Solve any issues or queries that may arise during the delivery process with the help of Zomato Rider App support team.
Conclusion
Zomato Rider App is a mobile application that is designed for Zomato's delivery partners. It helps them manage their deliveries, track their earnings, get support, and more. To download the app, you need to have a valid Zomato delivery partner ID and password, and follow the steps given in this article. To use the app, you need to complete an online training and registration process, and follow the functions and options given in this article. To earn more with the app, you need to follow the tips and tricks given in this article. If you are interested in becoming a Zomato delivery partner, you can visit and fill out a simple form. You can also refer your friends and family to join Zomato and earn referral bonuses. Zomato Rider App is a great way to make money by delivering food, so download it today and start your journey with Zomato.
FAQs
Q: How can I update Zomato Rider App?
A: You can update Zomato Rider App by following these steps:
Open Zomato Rider App on your device and go to the settings screen.
Tap on "Check for updates" and see if there is a new version available.
If there is, tap on "Update" and wait for the app to download and install the new version.
If there is not, you have the latest version of the app.
Q: How can I contact Zomato Rider App support team?
A: You can contact Zomato Rider App support team by following these steps:
Open Zomato Rider App on your device and go to the support screen.
Tap on "Help Center" and browse through the frequently asked questions and answers.
If you do not find your answer, tap on "Report an issue" and select the category and subcategory of your issue.
Describe your issue in detail and attach any screenshots or documents if needed.
Tap on "Submit" and wait for a response from the support team.
Q: How can I change my vehicle type on Zomato Rider App?
A: You can change your vehicle type on Zomato Rider App by following these steps:
Open Zomato Rider App on your device and go to the profile screen.
Tap on "Edit Profile" and then tap on "Vehicle Type".
Select your new vehicle type from the options available, such as bike, car, scooter, etc.
Tap on "Save" and confirm your change.
Q: How can I check my ratings and feedback on Zomato Rider App?
A: You can check your ratings and feedback on Zomato Rider App by following these steps:
Open Zomato Rider App on your device and go to the home screen.
Tap on "Ratings" and see your overall rating out of 5 stars.
Swipe left or right to see your ratings for different parameters, such as punctuality, hygiene, communication, etc.
Tap on "Feedback" and see the comments left by the customers for your service.
Q: How can I withdraw my earnings from Zomato Rider App?
A: You can withdraw your earnings from Zomato Rider App by following these steps:
Open Zomato Rider App on your device and go to the orders screen.
Tap on "Earnings" and see your total earnings for the week.
Tap on "Withdraw" and enter the amount you want to withdraw.
Tap on "Confirm" and wait for the money to be transferred to your bank account.
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